ONLINE PRIVACY POLICY AGREEMENT
September 1, 2022
Phoenix PODS ( Phoenix PODS) values its users’
privacy. This Privacy Policy (“Policy”) will help you understand how
we collect and use personal information from those who visit our website or make
use of our online facilities and services, and what we will and will not do
with the information we collect. Our Policy has been designed and created to
assure those affiliated with Phoenix
PODS of our commitment and realization of our obligation not only to meet, but
to exceed, most existing privacy standards.
We reserve the right to make changes to this Policy
at any given time. If you have not registered with us and want to make sure
that you are up to date with the latest changes, we advise you to frequently
visit this page. If you are a registered user, we will notify you via email of
any changes or updates made to this Policy. If at any point in time Phoenix
PODS decides to make use of any personally identifiable information on file, in
a manner vastly different from that which was stated when this information was
initially collected, the user or users shall be promptly notified by email.
Users at that time shall have the option as to whether to permit the use of
their information in this separate manner.
This Policy applies to Phoenix PODS, and it governs
any and all data collection and usage by us. Through the use of
www.phoenixpods.com, you are therefore consenting to the data collection
procedures expressed in this Policy.
Please note that this Policy does not govern the
collection and use of information by companies that Phoenix PODS does not
control, nor by individuals not employed or managed by us. If you visit a
website that we mention or link to, be sure to review its privacy policy before
providing the site with information. It is highly recommended and suggested
that you review the privacy policies and conditions of any website you choose
to use or frequent to better understand the way in which websites garner, make
use of and share the information collected.
Specifically, this Policy will inform you of the
following
1. What
personally identifiable information is collected from you through our website;
2. Why
we collect personally identifiable information and the legal basis for such
collection;
3. How
we use the collected information and with whom it may be shared;
4. What
choices are available to you regarding the use of your data; and 5. The security procedures in place
to protect the misuse of your information.
Information We Collect
It is always up to you whether to disclose personally
identifiable information to us, although if you elect not to do so, we reserve
the right not to register you as a user or provide you with any products or
services. This website collects various types of information, such as:
● Voluntarily
provided information which may include your name, address, email address,
billing and/or credit card information etc. which may be used when you purchase
products and/or services and to deliver the services you have requested.
● Information
automatically collected when visiting our website, which may include cookies,
third party tracking technologies and server logs.
In addition, Phoenix PODS may have the occasion to
collect non-personal anonymous demographic information, such as age, gender,
household income, political affiliation, race and religion, as well as the type
of browser you are using, IP address, or type of operating system, which will
assist us in providing and maintaining superior quality service.
Phoenix PODS may also deem it necessary, from time to
time, to follow websites that our users may frequent to gleam what types of
services and products may be the most popular to customers or the general
public.
Please rest assured that this site will only collect
personal information that you knowingly and willingly provide to us by way of
surveys, completed membership forms, and emails. It is the intent of this site
to use personal information only for the purpose for which it was requested,
and any additional uses specifically provided for in this Policy.
Why We Collect Information and For How Long
We are collecting your data for several reasons:
● To
better understand your needs and provide you with the services you have
requested;
● To
fulfill our legitimate interest in improving our services and products;
● To
send you promotional emails containing information we think you may like when
we have your consent to do so; ● To
contact you to fill out surveys or participate in other types of market
research, when we have your consent to do so; ● To customize our website
according to your online behavior and personal preferences.
The data we collect from you will be stored for no
longer than necessary. The length of time we retain said information will be
determined based upon the following criteria: the length of time your personal
information remains relevant; the length of time it is reasonable to keep
records to demonstrate that we have fulfilled our duties and obligations; any
limitation periods within which claims might be made; any retention periods
prescribed by law or recommended by regulators, professional bodies or
associations; the type of contract we have with you, the existence of your
consent, and our legitimate interest in keeping such information as stated in
this Policy.
Use of Information Collected
Phoenix PODS does not now, nor will it in the future,
sell, rent or lease any of its customer lists and/or names to any third
parties.
Phoenix PODS may collect and may make use of personal
information to assist in the operation of our website and to ensure delivery of
the services you need and request. At times, we may find it necessary to use
personally identifiable information as a means to keep you informed of other
possible products and/or services that may be available to you from
www.phoenixpods.com
Phoenix PODS may also be in contact with you with
regards to completing surveys and/or research questionnaires related to your
opinion of current, potential, or future services that may be offered.
Phoenix PODSuses
various third-party social media features including but not limited to
Facebook, Instagram and other interactive programs. These may collect your IP address and require
cookies to work properly. These services
are governed by the privacy policies of the providers and are not within
Phoenix PODS’s control.
Disclosure of Information
Phoenix PODS may not use or disclose the information
provided by you except under the following circumstances:
● as
necessary to provide services or products you have ordered;
● in
other ways described in this Policy or to which you have otherwise consented;
● in
the aggregate with other information in such a way so that your identity cannot
reasonably be determined;
● as
required by law, or in response to a subpoena or search warrant;
● to
outside auditors who have agreed to keep the information confidential;
● as
necessary to enforce the Terms of Service on our website;
● as
necessary to maintain, safeguard and preserve all the rights and property of
Phoenix PODS.
Non-Marketing Purposes
Phoenix PODSgreatly
respects your privacy. We do maintain and reserve the right to contact you if
needed for non-marketing purposes (such as bug alerts, security breaches,
account issues, and/or changes in Phoenix PODS products and services, or
changes to this Policy). In certain
circumstances, we may use our website, newspapers, or other public means to
post a notice.
Children under the age of 13
Phoenix PODS’s website is not directed to, and does
not knowingly collect personal identifiable information from, children under
the age of thirteen (13). If it is determined that such information has been
inadvertently collected on anyone under the age of thirteen (13), we shall
immediately take the necessary steps to ensure that such information is deleted
from our system’s database, or in the alternative, that verifiable parental
consent is obtained for the use and storage of such information. Anyone under
the age of thirteen (13) must seek and obtain parent or guardian permission to
use this website.
Unsubscribe or Opt-Out
All users and visitors to our website have the option
to discontinue receiving communications from us by way of email or newsletters.
To discontinue or unsubscribe from our website please send an email that you
wish to unsubscribe to resolution@podsphoenix.com. If you wish to unsubscribe
or opt-out from any third-party websites, you must go to that specific website
to unsubscribe or opt-out. Phoenix PODS will continue to adhere to this Policy
with respect to any personal information previously collected.
Links to Other Websites
Our website does contain links to affiliate and other
websites. Phoenix PODS does not claim nor accept responsibility for any privacy
policies, practices and/or procedures of other websites. Therefore, we
encourage all users and visitors to be aware when they leave our website and to
read the privacy statements of every website that collects personally
identifiable information. This Policy applies only and solely to the
information collected by our website.
Notice to European Union Users
Phoenix PODS’s operations are located primarily in
the United States. If you provide information to us, the information will be
transferred out of the European Union (EU) and sent to the United States. (The
adequacy decision on the EU-US Privacy became operational on August 1, 2016.
This framework protects the fundamental rights of anyone in the EU whose
personal data is transferred to the United States for commercial purposes. It
allows the free transfer of data to companies that are certified in the US under
the Privacy Shield.) By providing personal information to us, you are
consenting to its storage and use as described in this Policy.
Security
Phoenix PODS takes precautions to protect your
information. When you submit sensitive information via the website, your
information is protected both online and offline. Wherever we collect sensitive
information (e.g. credit card information), that information is encrypted and
transmitted to us in a secure way. You can verify this by looking for a lock
icon in the address bar and looking for “https” at the beginning of
the address of the webpage.
While we use encryption to protect sensitive
information transmitted online, we also protect your information offline. Only
employees who need the information to perform a specific job (for example,
billing or customer service) are granted access to personally identifiable
information. The computers and servers in which we store personally
identifiable information are kept in a secure environment. This is all done to
prevent any loss, misuse, unauthorized access, disclosure or modification of
the user’s personal information under our control.
The Company also uses
Secure Socket Layer (SSL) for authentication and private communications to
build users’ trust and confidence in the internet and website use by providing
simple and secure access and communication of credit card and personal information.
Acceptance of Terms
By using this website, you are hereby accepting the
terms and conditions stipulated within this Privacy Policy Agreement. If you
are not in agreement with our terms and conditions, then you should refrain
from further use of our sites. In addition, your continued use of our website
following proper notification or the posting of any updates or changes to our
terms and conditions, shall mean that you agree and accept such changes.
How to Contact Us
If you have any questions or concerns regarding this
Privacy Policy as it relates to our website, please feel free to contact us at
the following email, telephone number or mailing address:
Email:
resolution@podsphoenix.com
Telephone Number: 480-530-6438
Mailing Address: Phoenix PODS
555 E Willis Rd
Chandler, Arizona 85286
GDPR Disclosure:
If you
answered “yes” to the question Does your website comply with the
General Data Protection Regulation (“GDPR”)? then the Privacy Policy
above includes language that is meant to account for such compliance.
Nevertheless, in order to be fully compliant with GDPR regulations your company
must fulfill other requirements such as: (i) doing an assessment of data
processing activities to improve security; (ii) have a data processing
agreement with any third party vendors; (iii) appoint a data protection officer
for the company to monitor GDPR compliance; (iv) designate a representative
based in the EU under certain circumstances; and (v) have a protocol in place
to handle a potential data breach. For more details on how to make sure your
company is fully compliant with GDPR, please visit the official website at https://gdpr.eu. FormSwift and its
subsidiaries are in no way responsible for determining whether or not your
company is in fact compliant with GDPR and takes no responsibility for the use
you make of this Privacy Policy or for any potential liability your company may
face in relation to any GDPR compliance issues.
COPPA Compliance Disclosure:
This Privacy
Policy presumes that your website is not
directed at children under the age of 13 and does not knowingly collect personal identifiable information from them or
allow others to do the same through your site. If this is not true for your
website or online service and you do collect such information (or allow others
to do so), please be aware that you must be compliant with all COPPA
regulations and guidelines in order to avoid violations which could lead to law
enforcement actions, including civil penalties.
In order to
be fully compliant with COPPA your website or online service must fulfill other
requirements such as: (i) posting a privacy policy which describes not only your practices, but also the practices
of any others collecting personal information on your site or service — for
example, plug-ins or ad networks; (ii) include a prominent link to your privacy
policy anywhere you collect personal information from children; (iii) include a
description of parental rights (e.g. that you won’t require a child to disclose
more information than is reasonably necessary, that they can review their
child’s personal information, direct you to delete it, and refuse to allow any
further collection or use of the child’s information, and the procedures to
exercise their rights); (iv) give parents “direct notice” of your
information practices before collecting information from their children; and
(v) obtain the parents’ “verifiable consent” before collecting, using
or disclosing personal information from a child. For more information on the
definition of these terms and how to make sure your website or online service is fully compliant with COPPA please
visit https://www.ftc.gov/tips-advice/business-center/guidance/childrens-online-privacy-protection-rule-six-stepcompliance. FormSwift and its
subsidiaries are in no way responsible for determining whether or not your
company is in fact compliant with COPPA and takes no
responsibility for the use you make of this Privacy Policy or for any potential
liability your company may face in relation to any COPPA compliance issues.
California Consumer Privacy Act (“CCPA”)
Compliance Disclosure: The CCPA is a collection of privacy laws enacted by
the California legislature which is meant to protect Californians’ personal
data from being sold or used without their consent. The requirements of the
CCPA apply to, among others, businesses that (i) have a gross annual revenue of
at least $25 million dollars; or (ii) buys, receives, or sells personal
information of 50,000 or more Californian consumers, households or devices; or
(iii) derives 50% or more of its revenue from the sale of personal information.
If your business meets these requirements or is otherwise based out of
California, you must comply with the requirements of the CCPA or risk facing
fines, sanctions and civil penalties. For more information about
CCPA and its requirements please visit https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?
bill_id=201720180AB375. Please note that t he CCPA is scheduled to be updated by
January 2023 with new requirements and definitions
so please be sure to check those regulations periodically to make sure your
Privacy Policy is up to date. FormSwift and its subsidiaries are in no way
responsible for determining whether or not your company is in fact compliant
with the CCPA or any other privacy regulations, and takes no responsibility for
the use you make of this Privacy Policy or for any potential liability your
company may face in relation to any compliance issues.